Privacy Policy

1. Introduction

CartRescue AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cartrescue-ai.com or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Data: Name, email address, phone number, and business information you voluntarily provide when contacting us or signing up for our services.
• Store Data: Information about your e-commerce store including platform type, monthly revenue range, and cart abandonment data necessary to provide our services.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
• Customer Interaction Data: Chat logs and interaction data generated by the CartRescue AI chatbot deployed on your store.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process transactions and send related information
• Send administrative information, updates, and promotional communications
• Respond to inquiries and offer customer support
• Monitor and analyze usage patterns to improve our services
• Detect and prevent fraudulent activity
• Comply with legal obligations

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Third-party vendors who assist in operating our website and services (e.g., hosting, analytics, payment processing).
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Data portability where applicable

To exercise these rights, please contact us at [email protected].

7. Cookies

We use cookies and similar tracking technologies to enhance your experience on our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.

8. Third-Party Links

Our website may contain links to third-party websites. We have no control over the content or privacy practices of those sites and are not responsible for their privacy policies. We encourage you to review the privacy policy of any third-party site you visit.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date. Your continued use of our services after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: